EduCeleste

Data Privacy Assurance

Dedicated to Safeguarding Your Personal Information

We prioritize the security of your personal information. Learn more about how we protect your privacy and handle your data in accordance with our Privacy Policy.

Data Sourced from Your Engagement

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.
Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Your Data: How We Engage

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

  • To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
  • To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
  • In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
  • As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.
The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.

Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.

We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.

We also use information in aggregate form (so that no individual user is identified) for the following purposes:

  • For marketing analytics
  • To aid strategic development
  • To audit usage of the System

External Links and Data Collection

We may also use certain third-party products or services (“Third-Party Tools”), such as web analysis service, in order to better understand the us of our Online Platforms. These Third-Party Tools may collect information such as how often users visit our Online Platforms, what pages they visit and the websites which referred you to our Online Platforms. Further, the Third-Party Tools may use the data collected to track and examine the use of the Online Platforms, to prepare reports on its activities, and to share them with other related services. The Third Party Tools, to the extent they serve advertising, may also use the data collected on the Online Platforms to contextualize and personalize ads on their own advertising networks. Each Third-Party Tool’s ability to use and share information it collects about your visits to the Online Platforms is restricted by its own privacy policies and terms of use. Additional information about the Third-Party Tools we use can be provided by contacting us as set forth below.

Your Control Over Information

You have a variety of tools to manage cookies and similar technologies that collect information related to your use of the Online Platforms

Privacy & Security Policy

Information Exchange Guidelines

We may share your information as outlined in our privacy policy or as specified when we collect the information from you. We commit to not selling, renting, or swapping your information, nor allowing our partners or service providers to use your information for their own commercial gains without your consent.

Details on Information Sharing:

  • Service Providers: We engage other companies and individuals to perform functions on our behalf, such as hosting our digital platforms or managing communications. These service providers may access your information only when necessary to perform their functions and are obligated to keep your information confidential and secure.
  • Legal Obligations: We may disclose your information if legally required or to cooperate with law enforcement and regulatory authorities in cases of misconduct related to our services.
  • Aggregated and Anonymous Data: We use and disclose aggregated or anonymized data that does not identify you for various purposes, such as improving our services or for research. This data may also be shared with third parties freely.
  • Business Partners: We may share your information with trusted business partners for marketing purposes or to offer you relevant products, but once shared, this data is beyond our control, although we require our partners to uphold data security standards.

Links

Our website may facilitate access to other websites of interest through hyperlinks, especially to social media sites via social plug-ins. Once you leave our site through these links, we no longer have control over the website you are redirected to. Therefore, we cannot be responsible for the protection and privacy of any information you provide on these external sites as they are not governed by our privacy policy. It is advisable to exercise caution and review the privacy statement applicable to the website in question. Additionally, we provide social sharing buttons that let you share content directly from our web pages to various platforms. However, it's important to use these buttons with the understanding that social media platforms may track the sharing activity without direct input from our side.

Refining the Existing Privacy Notice

Changes to this Privacy Policy may occur as a result of developments in our business strategies or changes in legislation. Whenever we change this Privacy Policy, we will update the date at the top of the policy to indicate when the changes took effect. We encourage you to review this policy frequently to stay informed about how we use your personal information.

Rights to Your Data Ownership

If you hold an account with us or have commented, you may request a downloadable file containing the personal data we have about you, which includes all data you have provided. Additionally, you can request the erasure of your personal data, except for data that we must maintain for legal, administrative, or security purposes.

Cookies for User Interaction

When you visit our websites, our systems may record certain information about your use of those websites (such as which web pages you visit and the time and date of your visit). We use this information to help analyse and improve the performance of our web sites.

In addition, we may use "cookies" on our websites. Cookies are small text files that help a website to remember your preferences and improve your experience of using that website. Using cookies is standard practice for most large websites. In some cases, the cookies that we use may collect some personal information about you. We will treat this information in the same way as other personal information we collect about you. If you prefer, you may be able to disable cookies on your internet browser.

We may engage third parties, to help analyse how our websites are used. This analysis is performed using data collected from the websites, including by using cookies which are stored on your computer. The information generated is used to create reports about the use of our websites, and these third parties may store this information. However, this information is not intended to and will generally not include any personal information. If you would prefer that these third parties do not collect even any anonymous data about how you use our websites, you may be able to opt-out. Please contact us for more information.

Web beacons are images that originate from a third party site to track visitor activities. We use web beacons to track the visiting patterns and browsing habits of individuals accessing our website. This information is not intended to and will generally not include any personal information, and we will not use the information to identify any individual.

We may also collect Internet Protocol (IP) addresses relating to you when you access and use the web sites. IP addresses are assigned to computers on the internet to uniquely identify them within the global network of computers which makes up the internet. We may collect and manage IP addresses for internet session management and security purposes.

Additional Provisions

Data Deletion of Users

If any registered user requests their personal data/information or account to be deleted from the Platform, we honor such requests and delete the said user data from our servers. The users can send an email to the customer support id to our email for the request of their user data from the platform and we will delete the user's data within 48 hours and intimate the user on their registered email on the action taken.

In the event of any grievances, the user can contact the grievance officer at our email or write to us at our head office.

Company may change the above-mentioned contact information without prior notice to any user (subscribed/unsubscribed/browsing/trial).